Delivery and Payment
All orders for goods in stock are dispatched within 2-3 business days.
All orders for goods that are not currently in our warehouse are dispatched within approximately 15-20 days and after pre-payment.
Cost of delivery
Delivery within 2-3 working days - £ 4.50
If you have any questions or concerns, you can contact us at
We try to answer your questions and requests as quickly as possible.
We want you to feel 100% confident in using our services. That is why we offer a 5-day return policy.
Here's how it works:
If you are not satisfied with your purchase for any good reason, just call our customer service department (077 1234 3985) as soon as you receive your goods and explain that you want to return the goods.
You can also contact us by
Refunds will not be made if the product (s) was opened, used or damaged (including damage incurred during transportation) back to us if the product is not defective. Refunds can only be made if the item (s) in the returned item is intact.
YOU SHOULD CONTACT US BEFORE RETURNING THE PRODUCT AND REQUEST A "CUSTOMER RETURN FORM".
Refunds will not be made without proper authorization from our customer service representatives. No returns are accepted after 5 days.
Refunds are made within 3-5 business days.
Terms of Service
- The “Terms and Conditions” checkbox is mandatory, customers must agree with it before placing an order regarding the acceptance of our return policy and BeautySkinLab is not responsible for refusing customs shipments and receiving PRE-ORDER may take 15-20 business days.
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